Livspace

Worst experience dealing with Livspace. Even though they are so expensive, they do not care for their customer's concerns. We lost 2 months of rent because they kept delaying material delivery and work completion. You have to pay everything upfront so you do not have any leverage. Wish I could file a complaint for our loss.

Critical: Professionalism

Big scam!! They don't provide the essential details till you pay an advance and then make you chase them for help.

There is no management person who you can talk too and the designers appear to be clueless.

I have been chasing rhem for almost 2 months now for a solution but no response yet

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

Horrible service and very unprofessional people.

I had horrible experience with Prajakta Gawara. It doesn't matter how much you explain your requirement they will only do whatever they can do to get all your information and they will later bash on you that how much work they have done and then they talk very rudely and in a very unprofessional way.

I'll seriously not recommend to anyone for interior decoration or any kind of house work from them..

Service: Refurbishment

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

Livspace studio in Pune is very well designed which tempted me to hand over my house interior project to it. Initially work got delayed due to COVID-19 which is acceptable. With the flow of this pandemic many designers/architects got assigned to my project and it got delayed. Finally when I started following up badly to get it delivered, it all messed up. Livspace failed badly in execution and delivery. I shifted to my house but still my work is undone. I have to live in dust and mess everyday because of the work which is going on. Architect could not guide me properly although I was ready with the money and she was well aware of my shifting plan. Every time I try and reach customer care, management guys are educating me about right and wrong. If this is the kind of work and behavior someone gets at stake of such high price, then it is better to contact a local interior designer studio who will deliver good work, on time, at lower cost and a better communication too. Although this company provides very good 3D design for your space, on time delivery along with excellent communication with client is what matters the most in every project. PLEASE DO NOT WASTE TIME AND MONEY WITH LIVSPACE, Pune.please prefer Woodpecker, wakad. They deliver on time and what they promise.

[update as of 10 Feb 2021] - It's so funny how Livspace PUNE team is managing. Once order is delivered at site evenproject manager is not aware of any missing order. Again customer has to call and let them know after which they raise a concern with their central team. Livspace, Pune has literally made joke out of words 'execution', 'customer value'. DISSAPOINTED.

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

I think Livspace only focuses on marketing experience, but their on ground experience is pathetic. My project started on 26th Jan 2019 and still I don't have the handover/completion docs of my project. I have a 3BHK in one of the renowned societies and I had given my entire new house to Livspace. Sadly, it was a very frustrating and pathetic experience that after paying the first installment, I'm only following up for closure. My advice don't go for livspace products or services and there are better options to renovate in a much cheaper, fast er way and with superior quality than Livspace

Critical: Professionalism

I met the sales guy (Anand Sir) couple of times. Our society Sales person asked us to meet him.....First meet was fine, but we wanted more information - in the second meet he started asking that I charge for visit. (Lol a Sales Guy already gets paid to market and sale ...and not ask money for his visit). We wanted to give him some ideas then realised he was rude after knowing that we have not finalised them yet and then he was not taking interest and was trying to show off..while the work he has shown us...is of normal quality only. We shown them a sample flat..he didn't take interest...What we wanted is to understand, give our idea and get an initial estimate but he was asking for 30k for drawing, provide requirements and then they will tell us approx cost and also each visit we will charge. Other interior designers at least provide a basic design and know how to handle customer, we never said no..but he didn't even followed up. God knows why so much of atittude..when their work is not so great quality and they are not even famous. They only asked our Builder to tell the customers about them and then they do this. I have provided the feedback. Learn customer handling first. :)

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

Livspace is a fresher factory, no experience designers , all are college students and their managers are more useless because they freshers of MBA students and they also dont bother for customers , Dont fool yourself by looking into stars of review in google here is a details how they uplift their reviews : they increase their google ratings with their employees reviews which is against google policies. The problem with Livspaces is their useless team , no call received once you pay them and everytime you have visit them and beg for services. Their employees with managers and designers are smoking in front of stores and they even dont bother to attend a customer as they know customer has paid amount and they can do whatever with the customer.

Also they started a trick nowadays , they have done reviews posting on their competitors reviews page by Livspace employees and paid reviews to defame the brand which is completely misguide of the customers , which causes loss of faith on google itself. Now Google has to take care such spam Organizations who make false commitments to customers & block Livspaces review page from Google #google @google.

Please dont believe on Livspaces sugar coated words they are useless and not providing any service , now i am in position to slap them IN front of their staff who do such malpractice of business and playing with customers feelings and payments.

Very disappointed that you are not able to arrange initial call with designer. Not sure how you will manage to complete the work on time. We had read very good reviews of Livespace and were eagerly wanted to proceed with you for our home interiors. But even after taking followups you are not able to arrange the call.To add more we have also visited your showroom when we dint receive the initial call. And even after promises we dint get any call back from your designer.

They just declined by saying that we dont do small budget work for 3-L budget work,